Most of my first four years after Tufts were spent helping fix healthcare with athenahealth, working across a variety of projects including new client onboarding, a site-wide redesign, and athenaCollector - an award-winning practice management product.
I'm indebted to athena and the amazing teams I worked on for my understanding of UX process and the strategic role design and user experience can play in an organization.
An overview of my time at athena exploring my product design process and leadership experience.Read more
My final project at athena - exploring our ability to reimagine the way our billing customers do their work.Read more with password
Medical bills are obtuse and complex, often leaving the patient to wonder what they owe and why. But they don't have to be.Read more with password